Frequently Asked Questions

What type of data?

~2 million podcast searchable data. US based only for now.

What kind of support do you offer?

We offer support via email.

Why is it a subscription?

This let us continue to provide updates and maintenance for things like search on refreshed data, bug fixes, and new features and enhancements.

What are my payment options?

We accept Visa, Master Card, American Express, Discover, Diners Club, JCB, UnionPay, PayPal

Visit Paddle for more detail.

Do you offer refunds?

We do not offer refunds. We offer free trial so you are free to try out our service before making payment.

You can easily cancel at any time, and your paid subscription will no longer renew.

Do you have … or Can you offer …?

Submit your question through the form or email us. We are happy to figure this out with you.

How do I cancel my subscription?

To cancel your subscription, email Paddle (help@paddle.com) including a note of the email address you used to purchase your subscription and your order number. You can find your order number on the receipt email you should have received when you paid for your subscription on a line that looks like Order number: #1234567.